On Friday, Flipkart CEO Sachin Bansal decided to get out of his comfortable air-conditioned office and went out to learn about the challenges of delivery boys and to gain insights into the online buyer's psyche.
In a first, the corporate honcho went out in the sun and delivered goods to various customers.
His first delivery went very well. And Bansal said, the customer was happy too.
However, not everything was easy. Bansal had to wait for a while for his second customer to finish bathing before he could deliver the good.
But, Bansal sure had a good time.
He also posted selfies with his fellow delivery mates.
Bansal will in fact continue to deliver goods for the next couple of days.
"Over the next 15-20 days, everyone will go out and deliver to customers, starting with some of the leaders," Binny Bansal, cofounder of Flipkart, told Economic Times.
While the India's largest online marketplace has grown to become an eCommerce juggernaut valued at more than $15 billion, the gesture is also a reminder of Flipkart's early days in 2007, when the two Bansals scurried across Bengaluru on their scooters to deliver books.
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In a first, the corporate honcho went out in the sun and delivered goods to various customers.
Doing deliveries today in Bangalore. Feeling excited. pic.twitter.com/bnZY7iadQJ
— Sachin Bansal (@_sachinbansal) October 16, 2015His first delivery went very well. And Bansal said, the customer was happy too.
Just completed my first delivery of the day to a super happy happy customer.
— Sachin Bansal (@_sachinbansal) October 16, 2015However, not everything was easy. Bansal had to wait for a while for his second customer to finish bathing before he could deliver the good.
Waiting for the second customer to finish his bath.
— Sachin Bansal (@_sachinbansal) October 16, 2015But, Bansal sure had a good time.
Some nice conversations with the third and fourth customers.
— Sachin Bansal (@_sachinbansal) October 16, 2015Delivered shoes and shirt and chatted for quite a while ... pic.twitter.com/cw9c8W3kcg
— Sachin Bansal (@_sachinbansal) October 16, 2015He also posted selfies with his fellow delivery mates.
My delivery mates who have been very patient with me so far. Vinay and Nagaraj ... pic.twitter.com/1dlzXwMC5G
— Sachin Bansal (@_sachinbansal) October 16, 2015Bansal will in fact continue to deliver goods for the next couple of days.
"Over the next 15-20 days, everyone will go out and deliver to customers, starting with some of the leaders," Binny Bansal, cofounder of Flipkart, told Economic Times.
While the India's largest online marketplace has grown to become an eCommerce juggernaut valued at more than $15 billion, the gesture is also a reminder of Flipkart's early days in 2007, when the two Bansals scurried across Bengaluru on their scooters to deliver books.
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